Get in Touch
We are here to help. If you have any questions about HEARBETTER®, your order, or anything else, please reach out to our customer support team.
Email: support@usapharmaceutical.com
Phone: (959) 224-1235
Order Support
For questions about your order status, shipping, or billing, please contact us with your order number ready. Orders are processed through Digistore24 — the charge on your statement will appear as "Digistore24" or "DIGI*HEARBETTER".
Return Requests
We offer a 60-Day Money-Back Guarantee on all orders. To initiate a return, email us at support@usapharmaceutical.com with your order number and reason for return. We typically respond within 1–2 business days.
Frequently Asked Questions
How do I track my order?
Once your order ships, you will receive a confirmation email with a tracking number.
How do I request a refund?
Email us at support@usapharmaceutical.com with subject "Refund Request" and include your order number.
Do you ship internationally?
Currently we ship within the United States only. Free U.S. shipping on all orders.
What will appear on my credit card statement?
The charge will appear as "Digistore24" or "DIGI*HEARBETTER".