60-Day Money-Back Guarantee
We stand behind HEARBETTER® with a 60-Day Money-Back Guarantee. If you are not completely satisfied with your purchase for any reason, simply contact us within 60 days of your order date and we will issue a full refund — no questions asked.
Email: support@usapharmaceutical.com
Subject: "Refund Request – Order #[Your Order Number]"
We typically respond within 1–2 business days.
Refund Process
- Contact our support team within 60 days of your purchase date
- Provide your order number and reason for the refund request
- Our team will process your refund within 5–7 business days
- Refunds will be issued to your original payment method
Return Shipping
In most cases, you do not need to return the product to receive your refund. Our team will advise you during the refund process if a return is necessary.
Exceptions
Refund requests made after the 60-day window may not be honored. Chargebacks initiated without first contacting our support team may result in account restrictions.
Digistore24 Order Support
Since orders are processed by Digistore24, you may also contact them directly for order-related issues. Please reference your Digistore24 order number when reaching out.
Contact Us
Email: support@usapharmaceutical.com
Phone: (959) 224-1235